tag:status.travelclearing.com,2005:/history Nordic Travel Clearing Status - Incident history 2026-03-11T17:00:00.000+00:00 Nordic Travel Clearing tag:status.travelclearing.com,2005:Maintenance/cmlytshlc07sne6gj6j3zdpm6 2026-03-11T17:00:00.000+00:00 2026-03-11T17:00:00.000+00:00 Patching & Updating Type: Maintenance

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Mar 11, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cmlytqyi107h6uqn67y2be8xw 2026-03-07T23:00:00.000+00:00 2026-03-07T23:00:00.000+00:00 Scheduled maintenance by our hosting provider Type: Maintenance

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Mar 7, 23:00:00 GMT+0
Identified - Our hosting provider will be peforming a maintenance during this time. Disruptions may occur after the update..

]]> tag:status.travelclearing.com,2005:Maintenance/cmlga2x5n01sttyqowczi9dx2 2026-02-11T17:00:00.000+00:00 2026-02-11T17:00:00.000+00:00 Patching & Updating Type: Maintenance

Duration: 45 minutes

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Feb 11, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Feb 11, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 11, 17:45:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Maintenance/cmkz33o7p072xjcrmi60jhgqd 2026-02-07T23:00:00.000+00:00 2026-02-07T23:00:01.000+00:00 Scheduled maintenance by our hosting provider Type: Maintenance

Duration: 5 hours

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Feb 7, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 8, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 7, 23:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Some disruptions may occur after the upgrade..

]]> tag:status.travelclearing.com,2005:Maintenance/cmkmghl6k01a1wzbwy5j6lyqe 2026-01-20T23:00:00.000+00:00 2026-01-20T23:00:00.000+00:00 Scheduled maintenance by our hosting provider Type: Maintenance

Duration: 6 hours

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Jan 20, 23:00:00 GMT+0
Identified - Our hosting provider is performing maintenance during this time. No disturbance is expected..

Jan 20, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 21, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.travelclearing.com,2005:Maintenance/cmk44pz3z01xweskd9hoi8bvo 2026-01-14T17:00:00.000+00:00 2026-01-14T17:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 28 minutes

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, Clearing.nu

Jan 14, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 14, 17:28:29 GMT+0
Completed - Maintenance has completed successfully..

Jan 14, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cmk6rc0uz0evv9wwuf90st0ua 2026-01-10T23:00:00.000+00:00 2026-01-10T23:00:00.000+00:00 Scheduled maintenance by our hosting provider Type: Maintenance

Duration: 5 hours

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Jan 10, 23:00:00 GMT+0
Identified - Our hosting provider will be performing maintenance that may affect our services during this time. Some disruptions may occur after the update..

Jan 10, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 11, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.travelclearing.com,2005:Incident/cmjb5r0yg00n5ei0busvvj5br 2025-12-18T07:30:00.000+00:00 2025-12-18T13:45:00.000+00:00 Technical Issue Type: Incident

Duration: 6 hours and 15 minutes

Affected Components: api.travelclearing.com

Dec 18, 13:45:00 GMT+0
Resolved - This incident has been resolved..

Dec 18, 07:30:00 GMT+0
Investigating - We are currently experiencing degraded performance. .

]]> tag:status.travelclearing.com,2005:Incident/cmj8vynd6011e52dew51ckili 2025-12-16T17:25:00.000+00:00 2025-12-16T17:25:00.000+00:00 Thechnical Issue Type: Incident

Duration: 2 hours and 42 minutes

Affected Components: api.travelclearing.com

Dec 16, 17:25:00 GMT+0
Investigating - Technical issues, we are currently investigating this incident..

Dec 16, 20:07:08 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.travelclearing.com,2005:Maintenance/cmj09br6c00f02dbmyki8mhjz 2025-12-10T17:00:00.000+00:00 2025-12-10T17:00:00.000+00:00 Patching & Updating Type: Maintenance

Duration: 17 minutes

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Dec 10, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 10, 17:16:54 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Maintenance/cmi7ig50r01qi2jvzs1z0p5r9 2025-11-25T11:00:00.000+00:00 2025-11-25T11:00:01.000+00:00 FTP server update Type: Maintenance

Duration: 8 minutes

Affected Components: ftp.travelclearing.com

Nov 25, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 25, 11:07:50 GMT+0
Completed - Maintenance has completed successfully..

Nov 25, 11:00:00 GMT+0
Identified - We will be updating our FTP server during this time. FTP Service will be unavailable..

]]> tag:status.travelclearing.com,2005:Maintenance/cmhkbvj7m00rt12cgjam3pk8c 2025-11-12T17:00:00.000+00:00 2025-11-12T17:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 22 minutes

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Nov 12, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 12, 17:21:39 GMT+0
Completed - Maintenance has completed successfully..

Nov 12, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Incident/cmhd8bn17004okdjznqbhh70g 2025-10-29T23:00:00.000+00:00 2025-10-29T23:00:00.000+00:00 Minor disturbances 2025-10-30 0:00-03:00 Type: Incident

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Oct 29, 23:00:00 GMT+0
Resolved - There were minor disturbances of our services between midnight and 3 AM..

Oct 30, 02:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.travelclearing.com,2005:Maintenance/cmgz3zg8e017uap0lgs3jm054 2025-10-22T20:00:00.000+00:00 2025-10-22T20:00:00.000+00:00 Emergency System Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: WebService3, WebService4, Travel Profile, api.travelclearing.com, ftp.travelclearing.com, Clearing.nu

Oct 22, 20:00:00 GMT+0
Identified - Dear Customer, This is a message regarding emergency system maintenance. We would like to inform you about an important security maintenance we will be performing on **Wednesday, October 22nd between 22:00 and 02:00**. F5 recently disclosed that a nation-state threat actor gained persistent access to their systems, potentially enabling exploitation of vulnerabilities. While we have no indication of any compromise to our infrastructure, we're taking proactive steps to ensure your services remain secure and compliant. During this maintenance window we will apply critical security patches released by F5\. This emergency maintenance is essential to maintain the security and integrity of our platform. For more information and updates regarding the disclosed vulnerabilities can be found via following link: <https://my.f5.com/manage/s/article/K000154696> We are closely monitoring the situation with F5s security breach and the vulnerabilities. We will continue to assess and implement additional security measures as needed. During this maintenance window you may experience a degraded performance of our services..

Oct 22, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 23, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.travelclearing.com,2005:Maintenance/cmghzf4j6007q8wi7huu4qbpe 2025-10-08T16:00:00.000+00:00 2025-10-08T16:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 20 minutes

Affected Components: WebService3, WebService4, api.travelclearing.com, ftp.travelclearing.com, Travel Profile, Clearing.nu

Oct 8, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 8, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 8, 16:19:31 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Incident/cmggarno5038jhq7vqgvl4y8r 2025-10-07T07:50:00.000+00:00 2025-10-07T07:50:00.000+00:00 Issues with API and Webservices Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: WebService3, WebService4, api.travelclearing.com

Oct 7, 07:50:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 7, 09:08:13 GMT+0
Investigating - We are currently investigating this incident..

Oct 7, 09:23:55 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 7, 09:48:18 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.travelclearing.com,2005:Maintenance/cmfwd67s700gn9gx0tndefpas 2025-09-29T10:00:00.000+00:00 2025-09-29T10:30:00.000+00:00 Maintenance Type: Maintenance

Duration: 30 minutes

Affected Components: Clearing.nu, api.travelclearing.com, ftp.travelclearing.com, WebService3, WebService4, Travel Profile

Sep 29, 10:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 29, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 29, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cmfcl5h4k00bf7o3jitm5f0rt 2025-09-10T16:00:00.000+00:00 2025-09-10T16:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 44 minutes

Affected Components: Clearing.nu, api.travelclearing.com, WebService3, WebService4, Travel Profile

Sep 10, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 10, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Sep 10, 16:43:54 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Maintenance/cme9rldnj0006tii838jdeaf7 2025-08-13T16:00:00.000+00:00 2025-08-13T16:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 30 minutes

Affected Components: Clearing.nu, api.travelclearing.com, WebService3, WebService4, Travel Profile

Aug 13, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 13, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Aug 13, 16:30:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Maintenance/cmcvv1qu30022xte4dv15zua5 2025-07-09T16:00:00.000+00:00 2025-07-09T16:23:17.423+00:00 Patching & Updating Type: Maintenance

Duration: 23 minutes

Affected Components: WebService4, Clearing.nu, api.travelclearing.com, Travel Profile, WebService3

Jul 9, 16:23:17 GMT+0
Completed - Maintenance has completed successfully..

Jul 9, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jul 9, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.travelclearing.com,2005:Maintenance/cmbrqg0r9000410i1t8ss8cts 2025-06-11T16:00:00.000+00:00 2025-06-11T16:00:01.000+00:00 Patching & Updating Type: Maintenance

Duration: 44 minutes

Affected Components: WebService4, api.travelclearing.com, Clearing.nu, Travel Profile, WebService3

Jun 11, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 11, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 11, 16:43:34 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.travelclearing.com,2005:Maintenance/cmav2fzet008s120n42od3f22 2025-05-21T10:00:00.000+00:00 2025-05-21T10:02:55.320+00:00 Maintenance Type: Maintenance

Duration: 3 minutes

Affected Components: ftp.travelclearing.com

May 21, 10:02:55 GMT+0
Completed - Maintenance completed successfully..

May 21, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

May 21, 10:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cmacidfl100fag42teprjweqf 2025-05-14T16:00:00.000+00:00 2025-05-14T16:17:59.815+00:00 Patching & Updating Type: Maintenance

Duration: 18 minutes

Affected Components: WebService4, WebService3, api.travelclearing.com, Clearing.nu, Travel Profile

May 14, 16:17:59 GMT+0
Completed - Maintenance has completed successfully..

May 14, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

May 14, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cma0nv0nv001km8xkq2jwe8fv 2025-05-10T22:00:00.000+00:00 2025-05-11T03:00:00.000+00:00 Scheduled Maintenance by Our Hosting Provider Type: Maintenance

Duration: 5 hours

Affected Components: WebService4, WebService3, api.travelclearing.com, Clearing.nu, ftp.travelclearing.com, Travel Profile

May 11, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 10, 22:00:00 GMT+0
Identified - Our hosting provider will be performing maintenance that may affect our services during this time. This will be a short disruption (<15 min). Please be aware of potential service impacts..

May 10, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.travelclearing.com,2005:Maintenance/cm96s5t8i001ulqimhvqas9ak 2025-04-09T16:00:00.000+00:00 2025-04-09T16:43:35.247+00:00 Patching & Updating Type: Maintenance

Duration: 44 minutes

Affected Components: WebService3, ftp.travelclearing.com, WebService4, api.travelclearing.com, Clearing.nu, Travel Profile

Apr 9, 16:43:35 GMT+0
Completed - Maintenance has completed successfully..

Apr 9, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 9, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.travelclearing.com,2005:Maintenance/cm8sra4fn0034lqmy46f073ta 2025-03-31T10:00:00.000+00:00 2025-03-31T10:00:01.000+00:00 Maintenance Type: Maintenance

Duration: 10 minutes

Affected Components: ftp.travelclearing.com

Mar 31, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 31, 10:00:00 GMT+0
Identified - We will be performing maintenance starting at 12.00 PM on march 31st. Expected duration is 30 minutes. [ftp.travelclearing.com](http://ftp.travelclearing.com) will be unavailable during maintenance..

Mar 31, 10:09:33 GMT+0
Completed - Maintenance has been successfully completed..

]]> tag:status.travelclearing.com,2005:Maintenance/cm8462wov004m7atiiec2smr0 2025-03-12T17:00:00.000+00:00 2025-03-12T17:20:13.360+00:00 Patching & Updating Type: Maintenance

Duration: 20 minutes

Affected Components: WebService3, WebService4, api.travelclearing.com, Clearing.nu, Travel Profile

Mar 12, 17:20:13 GMT+0
Completed - Maintenance has completed successfully..

Mar 12, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Mar 12, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.travelclearing.com,2005:Maintenance/cm6ksnenx003nw7yvb479ay1z 2025-02-12T17:00:00.000+00:00 2025-02-12T17:23:09.731+00:00 Patching & Updating Type: Maintenance

Duration: 23 minutes

Affected Components: WebService3, ftp.travelclearing.com, WebService4, api.travelclearing.com, Clearing.nu, Travel Profile

Feb 12, 17:23:09 GMT+0
Completed - Maintenance has completed successfully.

Feb 12, 17:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 12, 17:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.travelclearing.com,2005:Maintenance/cm6kswpbj00586jnnejsqyphm 2025-02-08T23:00:00.000+00:00 2025-02-08T23:00:01.000+00:00 Scheduled Maintenance by Our Hosting Provider Type: Maintenance

Duration: 5 hours

Affected Components: WebService3, ftp.travelclearing.com, WebService4, api.travelclearing.com, Clearing.nu, Travel Profile

Feb 8, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 9, 04:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 8, 23:00:00 GMT+0
Identified - Our hosting provider will be performing maintenance that may affect our services during this time. This will be a short disruption (<15 min). Please be aware of potential service impacts..

]]> tag:status.travelclearing.com,2005:Incident/clzsc39ko222915ggoderid7jk0 2024-08-13T10:35:00.000+00:00 2024-08-13T10:35:00.000+00:00 Web Services - Disturbance Type: Incident

Duration: 25 minutes

Affected Components: WebService3, WebService4, api.travelclearing.com, Clearing.nu

Aug 13, 10:35:00 GMT+0
Investigating - We are investigating the disturbance..

Aug 13, 11:00:00 GMT+0
Resolved - The earlier reported disturbance has been resolved..

]]> tag:status.travelclearing.com,2005:Incident/clxj6x2iq766772lkmxwyzjajkq 2024-06-17T16:29:00.866+00:00 2024-06-17T16:29:00.866+00:00 Technical issues Type: Incident

Duration: 29 minutes

Affected Components: Clearing.nu

Jun 17, 16:29:00 GMT+0
Investigating - Technical issues, we are currently investigating this incident..

Jun 17, 16:57:59 GMT+0
Resolved - Due to firewall upgrade. Part of planned upgrade that to longer than expected..

]]> tag:status.travelclearing.com,2005:Incident/clwp34v4a74676mjoju64m89nk 2024-05-27T14:58:00.393+00:00 2024-05-27T14:50:00.809+00:00 Technical issues Type: Incident

Duration: 9 minutes

Affected Components: api.travelclearing.com

May 27, 14:50:00 GMT+0
Investigating - Technical issues, we are currently investigating this incident..

May 27, 14:59:14 GMT+0
Resolved - Maintenance update. This incident has been resolved..

]]> tag:status.travelclearing.com,2005:Incident/clw521i4g63672aeoo68ysscyb 2024-05-13T14:24:00.818+00:00 2024-05-13T14:24:00.818+00:00 Technical issues Type: Incident

Duration: 14 minutes

Affected Components: api.travelclearing.com

May 13, 14:24:00 GMT+0
Investigating - Technical issues, we are currently investigating this incident..

May 13, 14:38:21 GMT+0
Resolved - This incident has been resolved. New version released..

]]> tag:status.travelclearing.com,2005:Incident/cltwxuhjh516549hyooyqidp1c5 2024-03-18T12:45:00.920+00:00 2024-03-18T16:10:48.729+00:00 Technical issues Type: Incident

Duration: 3 hours and 26 minutes

Affected Components: api.travelclearing.com

Mar 18, 16:10:48 GMT+0
Resolved - This incident has been resolved..

Mar 18, 12:45:00 GMT+0
Investigating - Technical issues, we are currently investigating this incident..

]]> tag:status.travelclearing.com,2005:Incident/clmszbmzv46156cln9npeo58hk 2023-09-20T09:05:00.000+00:00 2023-09-20T09:05:00.000+00:00 Webb Server - Degraded Performance Type: Incident

Duration: 2 hours and 15 minutes

Affected Components: WebService3, WebService4, api.travelclearing.com, Clearing.nu

Sep 20, 09:05:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 20, 09:15:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 20, 09:50:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 20, 11:20:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.travelclearing.com,2005:Incident/clfuuob2e124463m7omyd8wfdlh 2023-03-30T05:30:00.000+00:00 2023-03-30T05:40:00.000+00:00 Web Service Interruption Type: Incident

Duration: 8 days and 8 minutes

Affected Components: WebService3, WebService4

Mar 30, 05:40:00 GMT+0
Identified - Technical issue caused WebServices 3 and 4 to stop. Fix in progress. .

Mar 30, 05:30:00 GMT+0
Investigating - WebServices 3 and 4 stopped. Cause under investigation. .

Mar 30, 07:30:00 GMT+0
Monitoring - Technical issue resolved. WebServices 3 and 4 restored (07:30-09:30). Monitoring. .

Mar 30, 08:42:07 GMT+0
Resolved - The issue with our web services has now been resolved. The stop, which affected services 3 and 4, occurred between 07:30 and 09:30. Please check for errors and resubmit anything that failed during the affected period. We apologize for any inconvenience this may have caused..

]]>